Kitch is an award-winning female-led team that offers bespoke social media community growth strategies for premium and luxury brands.

We manage all your social media needs by creating a personalised social media strategy that delivers increased social media awareness, engagement and performance. Plus, our real-time community responders provide a reliable monitoring service 14 hours a day, 7 days a week.

Our team works behind the scenes to deliver your social media objectives and engage with your community to encourage long-term growth and higher levels of engaged users.

Our Services

Social Media Strategy

We are meticulous about crafting a social media strategy with your overall business goals in mind. From established brands who need a fresh approach or new product launched, to tailored consultancy and training services, our aim is always to deliver real results with your objectives in mind.

Social Media Management

Our expert team provides full-service platform management and deliver long term growth via content creation for Instagram, TikTok, LinkedIn, Facebook, Twitter and Pinterest. We’ll take care of everything from scheduling, community management, real-time monitoring and set up and detailed reporting to track the success. We tailor solutions to each client based on your goals.

Influencer Marketing

Identify and manage relationships with trusted influencers who resonate with your target audience, increasing your brand reach exponentially. Using our bespoke software we can track engagement rates and demographics before you commit to working with them. Exploring opportunities to engage micro-influencers as well as working with high value creators to amplify your brand reach and engagement.

Paid Social

Paid social media advertising is a powerful tool for converting new customers. We create strategic campaigns on Facebook, Instagram, TikTok and LinkedIn that deliver a return on your investment, utilising pixels and custom conversions to optimise ad performance.

Brand Partnerships

To increase brand reach we suggest securing a brand partner with a relevant audience and values to work alongside your campaigns and leverage new followers and grow engagement. We’ll do the research, bring the brands to you and ensure they’re executed and have the results to show the success.

Content Creation

We can support your internal team with additional content creation including, recipe creation, Instagram Reels, TikTok videos, UGC style content, professional photography or videography and assets for you to use across your social media platforms.

Our Work

Client Testimonials

It’s an absolute delight to work with the Kitch team. Through their continuous focus on creating exciting and relevant content, they have driven the sustained growth of Wellocks at Home’s social channels as well as supporting our content strategy across email marketing and web. Their energy, creativity and flexibility has made an impression on the whole Wellocks team and has really driven home the potential value that a programme of engaging content can bring to our customers and our business.

Rachel Mumford
Rachel MumfordEcommerce Project Manager, Wellocks

Working with the Kitch team over the last 3 years has been a pleasure. Their expertise in the field of social media and digital support across multiple marketing campaigns has been invaluable. From paid ad strategy, to trend reporting, content creation and social auditing they have fast become an extension of our internal team bringing with them a range of skills and expertise.

Danny Brown
Danny BrownDigital Content Manager, Young’s Pubs

I had the pleasure of working with Kitch to support our organic social media activity. They understood our business, brand and needs from the get-go, which made the entire process so straightforward. The team was very proactive in devising some effective social strategies and produced some fantastic content for our audience. Natalie, Chloe and the rest of the team are professional, responsive and easy to work with and I would have no hesitation in recommending them.

Michael West
Michael WestEcommerce Manager (Artisan du Chocolat)

Kitch’s social media expertise coupled with their collaborative and innovative spirit makes them the go-to expert for our needs. The team are detail-oriented, organised, and always open to constructive feedback, making our business relationship both effortless and pleasant.

I highly recommend Natalie and the team at Kitch, the support she and the team have given us as a company and myself personally has been invaluable. If hired, I am confident that they would take your marketing efforts to new heights.

Andy Smithard
Andy SmithardHead of Sales & Marketing, Tapas Revolution

Working with Kitch Media for our local social media management is a breeze. They understand the local market as no other, are extremely timely and flexible, work proactively for posts and reporting, and have exactly the right touch for our premium chocolate products. Their content suggestions are spot on. Our social accounts keep on growing steadily and the ladies from Kitch are always open to shift social growth into a higher gear.

Olivia Behaegel
Olivia BehaegelBrand Manager, Leonidas

Our team liked having an external POV from Nando’s for training, this was part of the reason we wanted you to come in. Even if it is the same message, it can hold more weight coming from experts like yourselves!

Laura Vidal
Laura VidalMarketing Business Partner (South), Nando’s UK
As a client we require a very targeted and precise approach to social media, and we are extremely protective about our brand and the way it is represented. For this reason we have struggled to find a social media agency. However since finding Kitch we have been extremely impressed, and they have supported us in all areas and their experience and connections have really moved our brand to the next level.
Darren Sheffield
Darren SheffieldMarketing & Communications, Ondine
During the launch of our hospitality business, my husband and I decided to use temporarily outsource our social media to free ourselves up for other duties. Kitch fulfilled every commitment to us; creatively conveyed our messaging, genuinely shared our passions and were ultimately instrumental in growing our customer base. They successfully embodied our tone of voice, buoyantly built excitement and anticipation and acted as an extra – utterly invaluable – pair of hands. We wouldn’t hesitate to utilise Kitch’s expertise again or to wholeheartedly, enthusiastically recommend their services.
Vikki Hughes
Vikki HughesEvents Manager at The Park, Teddington

It has been an absolute pleasure to work with Kitch Media. They always strive to beat the ambitious targets we set, and are full of new, engaging ideas in order to do this. Their level of client service is outstanding and we’ve formed a great working relationship; they are almost an extension of our team. Thank you Kitch Media!

Victoria Leadbitter
Victoria LeadbitterBrand Manager EMEA at Godiva Chocolates UK

Kitch are very easy to work with. They are friendly, dedicated and approachable who will give your company the attention it deserves. Great on both autonomous projects and those which are managed as a team. We’re delighted to be one of their clients.

Freyja Munding
Freyja MundingMarketing

Thanks so much for our training session. It was incredibly helpful and enjoyable and has given me the boost I need to crack on and post confidently.

Charlotte Hillary
Charlotte HillaryKey Account Manager, South Downs Water

The Kitch team have been a joy to work with, pioneering our social and advertising strategies. They were instrumental in delivering fantastic pre-launch membership sales which were vital as we started our new business. Professional and dynamic, they’re always on hand to discuss any new initiatives or to address queries. 

Jill Simpson
Jill SimpsonFounder, Ebb&Flow

Our experiences working with Kitch have been professional, full of ideas and based on ROI; they have been great value. Natalie has gone the extra mile to resolve issues for us that we have been struggling with and the work that we have done with Kitch is really helping to drive our online presence. We will be working with them again!

Cassie Keam
Cassie KeamFounder, Smallhausen

Kitch’s passion and professionalism shine through, they have truly taken a weight off our shoulders. As a result, footfall into our business has increased and we are able to concentrate on other areas of the business. All the staff are so friendly and caring, we welcome them into The Earl of March family!

Ruth Thompson
Ruth ThompsonProprietor, The Earl of March

Having Kitch handle our social media allowed us to maximise our time management and efficiency in running our business. Kitch was imaginative, open-minded and always highly communicative.

Karl Williams
Karl WilliamsDirector, LANO Yoga

We haven’t looked back since employing the services of Kitch to manage our social media channels. The team offer enthusiasm, refreshing ideas, great marketing support and most importantly excellent results. I only wish we got them on board earlier.

Chris Logan
Chris LoganDirector, KleverCase